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Problem Solving
Use guides & workbooks to support change
Our guidebooks, discussion-papers and action-planning templates are designed to help you -
- Understand simple concepts
- Begin change immediately
- Plan for longer-term improvements
- Engage others in thinking about their practices
- Generate constructive dialogue and action towards methodical improvement
- Boost others' interest and discussion.
We are continually developing new materials for this service. To receive updates, register as a subscriber to our free ezine, Encouraging Progress.
Currently, the only publication we have available on this subject is Hear and Be Heard.
Hear and Be Heard devotes considerable attention and one complete (24 page) Chapter to problem solving. Sold as a set of two publications (includes an emailed questionnaire received first, to establish personal reference-points), Hear and Be Heard leads you through eight steps from "exploring the issues or concerns" to "resolution". Defining the problem is the second step: we outline a very simple and constructive way of doing this. Two further steps check progress against the original concern. Read more detail. Order now.
Hear and Be Heard will also help you learn the questioning and listening skills to accompany the model. It's a process that's saved us and very many people a great deal of wasted time, effort and heartache. You will learn how to -
- Get quickly to the nub of recurring, unsolved problems
- Use a simple, methodical problem-solving approach alone, in groups, teams or within your family
- Become more confident and competent around conflict, criticism and negative feedback by applying methodical problem-solving
- Apply the process to your project-planning or team development strategies.
As with other topics within our expertise, we offer a range of options to help develop your problem solving competencies. These include in-house group training workshops by arrangement. See take a training programme.
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