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Performance Management

Use guides & workbooks to support change

Thriving!

The bad news is that there's not as much of it about as there could be. The good news is: (a) there's a lot you can do about it; (b) it doesn't have to be done all at once, immediately or perfectly; (c) incremental changes as part of a bigger plan can make the difference that matters.

This discussion paper introduces the pre-conditions of organisational thriving, contrasts them with the more common condition of organisational survival, and outlines fundamental steps for navigating from survival to thrival -

  • Priority management directly connected to what we claim to value.
  • Methodical planning and management of plans for the development of Task, Individuals and Teams.
  • Maximising involvement to maximise commitment.
  • Balancing empowerment with enabling.

Other important ideas discussed include: cultural appropriateness and functional inappropriateness; managing impulsivity; becoming methodical leaders and managers; what leadership and management attention often overlooks; keeping The Main Thing the main thing; where we most often fail to empower and enable others; where to focus change efforts.

Order and download this article.

Encouraging the Heart

We know from personal experience that our capacity for Good Work is significantly enhanced when our efforts and we ourselves are appreciated. When we believe otherwise, we become easily stressed and soon give up or stop caring. Those who go out of their way to acknowledge others' effort and output, even if only with simple words of sincere thanks, nourish a sense of self-worth, encourage further striving and build intrinsic rewards into the work itself.

Yet it is more common for organisational processes and individual behaviours to methodically search for people doing what is wrong, than for people doing things right.

This article introduces some uncommonly-practised commonsense ideas to reduce stress and discouragement, increase commitment and cooperation. Simple techniques for meeting deep and complex human needs. It includes "13 Ways to Encourage the Heart Every Day".

A 1,700-word discussion paper downloadable as a PDF. Order and download this article


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