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Problem Solving: Test Yourself
Q1: Which of these are the three most commonly-complained of workplace problems?
Accountability
Coaching
Commitment
Meetings
Stress management
Collaboration
Competency
Communication
Conflict resolution
Cooperation
Encouragement
Marketing
Consultation
Coordination
Feedback
Forward thinking
Goal-setting
Holding the focus
Honesty
Planning
Leadership
Strategic thinking
Innovation
Timeliness
Time management
Punctuality
Reliability
Role clarification
Recruiting
Self-responsibility
Support
Teamwork
Respect
People-management
Performance monitoring
Performance reviews
Training
Trust
Values clarification
Integrity
Q2: Of the 40 on the list, which have you experienced as problems in any workplace or other group you've been part of?
Q3: What two vital questions about any problem-solving process should be answered before problem-solving activity begins?
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